Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our Thai learning community.
Our Commitment to Your Privacy
At Khop Khun Community, we believe that learning Thai should be a safe, welcoming experience. We are committed to protecting your privacy and being transparent about how we handle your information. This policy covers all aspects of our platform, from your learning progress to community interactions.
Information We Collect
Personal Information: Name, email address, and profile information you provide when registering.
Learning Data: Your progress, lesson completions, quiz scores, and interaction with our Thai learning content.
Community Activity: Posts, comments, messages, and interactions within our community forums and language exchange features.
Technical Information: Device information, IP address, browser type, and usage patterns to improve our services.
Communication Data: Records of your communications with our support team and community moderators.
How We Use Your Information
Provide personalized Thai learning experiences and track your progress.
Connect you with appropriate language exchange partners and practice groups.
Send you relevant updates about new lessons, community events, and Thai cultural content.
Improve our platform based on user feedback and usage patterns.
Ensure community safety and moderate content according to our guidelines.
Provide customer support and respond to your inquiries.
Information Sharing
Community Features: Your profile information and learning activity may be visible to other community members for language exchange and practice purposes.
Service Providers: We work with trusted third-party services for hosting, analytics, and communication tools.
Legal Requirements: We may disclose information when required by law or to protect our community's safety.
Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets.
We never sell your personal information to third parties for marketing purposes.
Data Security
We use industry-standard encryption to protect your data in transit and at rest.
Our servers are hosted with reputable cloud providers that maintain high security standards.
Regular security audits and updates are performed to maintain system integrity.
Access to personal data is restricted to authorized personnel only.
We implement multi-factor authentication and secure access controls.
Your Privacy Rights
Access: Request a copy of the personal information we have about you.
Correction: Update or correct any inaccurate personal information.
Deletion: Request deletion of your account and associated personal data.
Portability: Receive your data in a structured, commonly used format.
Restriction: Limit how we process your personal information in certain circumstances.
Objection: Object to certain types of data processing.
Data Retention
Active Accounts: We retain your information as long as your account is active and you use our services.
Inactive Accounts: Accounts inactive for over 2 years may be archived or deleted.
Learning Progress: Your learning data is retained to provide continuity in your Thai language journey.
Community Content: Posts and contributions may be retained for community benefit, but can be anonymized upon request.
Legal Obligations: Some information may be retained longer to comply with legal requirements.
Cookie Usage
We use cookies to enhance your learning experience and provide personalized content.
Essential Cookies
Required for basic site functionality, authentication, and security.
Analytics Cookies
Help us understand how users interact with our Thai learning platform.
Preference Cookies
Remember your language settings, theme preferences, and learning progress.
Exercise Your Rights
To exercise any of your privacy rights or if you have questions about this policy, please contact us. We will respond to your request within 30 days.
Contact Usติดต่อเราPolicy Updates
We may update this privacy policy periodically. When we do, we will notify you via email and post the updated policy on our website.
Children's Privacy
Our services are designed for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians who have questions about their child's use of our platform should contact us immediately.
Questions About Your Privacy?
We're here to help you understand how we protect your information. Don't hesitate to reach out with any concerns.